Weak cooling
This does not always mean low refrigerant. The filter, airflow, settings, outdoor unit or a technical fault may need checking.
Repair and routine service
Describe the problem before deciding the repair
Tell us about weak cooling, water leakage, unusual noise, a start-up problem or the need for routine service.
What to check
The same symptom can have different causes
The model, error indication and recent service history can help with inspection. Do not assume a part or refrigerant is required before diagnosis.
Water leakage
Possible causes include a blocked drain, installation slope, insulation or condensation.
Unusual noise
A short video shared on WhatsApp may help. Do not repeatedly run the AC only to test the noise.
AC will not start
Avoid repeated resets. The power supply, remote, settings or an internal fault may need checking.
Routine service
An accessible filter can be kept clean according to company guidance; internal cleaning should be handled by a technician.
How the enquiry works
Confirm the work and charges before it starts
Filling in the form does not confirm a visit. Timing, inspection, work and charges are discussed after we understand the AC and site.
Describe the symptom clearly
Share when it started, any display error, noise or water, and recent service history.
Allow diagnosis first
Do not decide on refrigerant, PCB, compressor or part replacement before the cause is checked.
Understand work and charges
Proceed after the work, parts, charges and applicable warranty conditions are clear.
Safety first: If there is smoke, sparking, a burning smell, exposed wiring or repeated electrical tripping, switch the AC off only if safe and keep away. Do not open the cover, PCB or refrigerant pipe.